FDBusiness.com

Systems Integration has announced that its customer base has doubled since launching the market leading Integreater® brand in 2010. And in a commitment to maintain its high customer service levels, the support and development teams have also grown during this period, with staff levels rising by more than 60%.

The Staffordshire-based software house, which specialises in providing solutions to food manufacturers, was established in 1992 and now works with a wide range of processors across the world.

MD Rob Stephens (pictured) comments: “I’m pleased to say that in addition to significantly developing our customer base during a recession, we’ve maintained healthy profit levels throughout this period of growth. We’ve also worked hard to develop strong partnerships with our loyal customer base and have an unprecedented client retention rate.”

“More and more food processors are recognising the importance of the right business management software. Over the past few years the recession has put a strain on already tight profit margins in the food sector and to make matters worse, processors have also faced a backdrop of food scares, as well as increasing customer and legislative demands. Despite this, we’ve experienced our fastest period of growth during this time. This is because our software not only enables users to quickly and easily demonstrate traceability; it also provides them with the live tools they need to maximise profitability, even during tough market conditions.”

“I would like to thank all of our customers for their loyalty, as well as our staff who’ve worked hard to acquire and support these clients. In 2015 we hope to help even more food processors maximise their profitability, particularly those in the meat, fish and cheese sectors.”